Online resiliency training
for military families

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Learn what to expect from your
veteran’s return and how to manage
common challenges in adjusting to
post-deployment life.

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University of Central Missouri Missouri Suicide Prevention

Implemented by the Military and Veterans Success Center at the University of Central Missouri with funding from the Missouri Suicide Prevention Project under grant number 1U79SM060377 from the Substance Abuse and Mental Health Services Administration (SAMHSA), U.S. Department of Health and Human Services (HHS). The views, policies, and opinions expressed are those of the authors and do not necessarily reflect those of SAMHSA or HHS.

Spread The Word

Leaders, government agencies, veteran organizations, and community partners play a crucial role in building support for this training. The downloadable resources on this page have been created to help you spread the word about the training in your community.


Link to Training

Please use this direct link to the training in all of your communications: www.familyofheroes.com/missouri

Print Materials

9" x 6" postcard
Click to download

4" x 6" postcard
Click to download

Email and Newsletter Text

About Family of Heroes

Family of Heroes is an online avatar-based resiliency & PTSD training simulation where family members learn essential skills to manage the challenges they may face in adjusting to post-deployment life. This includes managing expectations from their veteran's return, learning to identify post-deployment stress, and managing conversations with the goals of de-escalating arguments, negotiating family responsibilities, and, if needed, motivating the veteran to seek help for post-deployment stress, PTSD, or thoughts of suicide.

This simulation is a result of a collaboration between Kognito Interactive, an award-winning developer of online role-playing training simulations and the Veterans Affairs of NY/NJ (VISN 3). In addition, over 100 family members from around the country provided feedback throughout the development.

Organizations outside of geographic areas highlighted on the map should contact Kognito to purchase a license to make the training available to families in their area. Kognito can be reached at 212-675-9234 or info@kognito.com.

Study Abstract SPRC Fact Sheet Press Release
Where Family of Heroes is Available
Map of Family of Heroes locations

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Terms of Use


Terms of Use

Kognito Interactive owns and operates the websites www.kognito.com, www.kognitocampus.com, www.kognitomed.com, and familyofheroes.com and its sub domains. Kognito Interactive is the Business name of Kognito Solutions LLC (hereafter referred to as “Kognito”). Kognito provides this website (the “Site”) to you subject to the following terms and conditions. Visiting or otherwise using the Site constitutes acceptance of and agreement to these terms and conditions. If you do not so consent, you may not visit the Site or use any of its contents. Please read these Terms of Use carefully.

Privacy Policy

Please review our Privacy Policy below, which also governs your visit to the Site and use of the content found on the Site, including without limitation, the text, software, graphics, images, sounds, music, virtual characters, simulations, and the accompanying information and documentation ( “the Content”). By visiting or using the Site or the Content, you agree to our Privacy Policy, as in effect from time to time. We may modify our Privacy Policy at any time.

License and Site Access

Kognito grants you a limited, non-transferable, and non-exclusive license to access and make personal use of the Site and not to download (other than necessary for page viewing) or modify it, or any portion of it. This license does not include any resale or commercial use of the Site or the Content; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site and the Content; any downloading or copying of account information for the benefit of another; or any use of data mining, spiders, robots, or similar data gathering and extraction tools. The Site or any portion of it may not be reproduced, distributed, duplicated, republished, copied, sold, resold or otherwise exploited without Kognito express written consent. You may not frame or utilize framing techniques or caches to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kognito without express written consent. Any unauthorized use of the Site automatically terminates your permission or license to use our Sites.

You agree not to attempt illegal or unauthorized entry into our computer system, to attempt to access sensitive system information, to access or track the information of other users, or to use the Site for any other illegal or unauthorized activity. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to your identity.

Service End Users agree to not use any third-party materials in a manner that would infringe or violate the rights of any other party, and agree that Kognito is not in any way responsible for any such use by Service End Users.

Kognito attempts to provide accurate descriptions of the Site and Content. However, we do not warrant that product descriptions or other parts of the Content are accurate, complete, reliable, current, or error-free. If Content is materially misrepresented, your sole remedy is to cease use of that Courseware and to notify us of the purported error.

KOGNITO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THE KOGNITO SITE AND ALL INFORMATION, CONTENT, MATERIALS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH KOGNITO'S SITE IS PROVIDED HEREUNDER ON AN “AS-IS” AND “AS AVAILABLE” BASIS. KOGNITO DISCLAIM ALL WARRANTIES THAT THE KOGNITO SITE WILL BE UNINTERURUPTED, ERROR-FREE, VIRUS-FREE, OR SECURE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

KOGNITO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. THE KOGNITO SITE IS NOT INTENDED TO TEACH INDIVIDUALS HOW TO DIAGNOSE MENTAL DISORDERS, NOR CAN THEY ENABLE THE USER TO RELIABLY PREDICT VIOLENT BEHAVIOR IN ANY ONE INDIVIDUAL.

The Site may include links to other Internet sites as a convenience to you. We do not monitor or endorse any such sites or the information, products or services contained on or accessible through such sites. If you access such sites, you do so solely at your own risk.

User Account

Some of our sites require that you open a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Intellectual Property

Kognito is the owner of all right, title and interest in the Site and Content, including all copyrights, patents, and trademarks associated with the Site, including all associated software, logos, text, data and graphics, but excluding third party or public domain material.

You agree not to display or use any Kognito intellectual property without the written permission of Kognito. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on the use of the Site or the Content.

Kognito trademarks, names, logos, and any other product or service name or slogan contained in the Site and the Content are trademarks of Kognito and may not be copied, imitated or used, in whole or in part, without the prior written consent of Kognito. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, are the service marks, trademarks and/or trade dresses of Kognito and may not be copied, imitated or used, in whole or in part, without our prior written permission.

Disputes and Applicable Law

By visiting the Site, you agree that the laws of the State of New York, without regard to principles of conflicts of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Kognito. Any dispute relating in any way to your visit to the Site or to the Content, products or services sold or distributed by Kognito or through Kognito shall be solely adjudicated in Supreme Court of the State of New York or in the U.S. Federal District Court located in New York County, New York, and you consent and submit to exclusive jurisdiction and venue in such courts and agree to accept service of process by electronic mail.

Changes and Severability

We reserve the right to make changes to the Site, our policies, and these Terms of Use at any time. If any of the terms or conditions in these Terms of Use shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

PRIVACY POLICY

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy.

These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Collection of Information

In some of our sites, we collect personally identifiable information, like names, postal addresses, email addresses, etc., to allow you to open an individual, password-protected account to access the Site and Content. We will not sell, give or rent your name or any other part of the information you provide to other parties.

We use return email addresses to provide you with information about your account, progress in the course, and optional and anonymous surveys.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Communication with Kognito

You may contact us at :
Kognito
135 West 26 Street, 12th Floor
New York, NY 10001
Phone: 212.675.9234
Fax: 646.217.3677
E-mail: info@kognito.com

Minimum Technical Requirements


Minimum Processor Intel Core2 Duo class processor or better, minimum 1.5 Ghz
Installed RAM 2GB RAM recommended, 1GB RAM minimum
Hard Drive at least 500MB free disk space
Computing Platform: All common Windows platforms from Windows XP SP2 and later
Mac OS X 10.5(Leopard) or later
Internet Connection Broadband or at least 512kbps
Internet access using a dial-up modem
Browser Internet Explorer 7.0 or higher
Mozilla FireFox 3.4 or higher
Safari 5.0 or higher
Chrome 15 or higher
Javascript and Cookies enabled
Flash Player Browser Plugin Flash Player 10.1 or later
For OSX 10.7(Lion), use Flash Player 11.1 or later

Frequently Asked Questions


Q When launching the At-Risk, a new window opens up but nothing appears on the screen. What's the problem?
A The simulation requires Adobe Flash Player 10.0 and above in order to function properly. Try installing the Flash Player and re-launching the simulation. You can download the latest Flash Player here (http://www.adobe.com/support/flashplayer/downloads.html).
Q While in simulated conversations in the course, I encounter strange issues that do not allow me to continue the conversation. What should I do?
A First try re-launching the course. If the problem persists, please contact Kognito's technical support staff and report the issue. Try to explain where in the conversation you encountered the error and/or any other information that might be helpful. You can contact the support staff directly by clicking here. support@kognito.com
Q I completed the simulation. Will my completion be recorded by the system automatically?
A Your completion will only be recorded once you complete the simulation.
Q I am trying to log in using the enrollment key provided by my administrator. Why is it not giving me access?
A The enrollment key is unique to your institution. If you are receiving an error message, contact support@kognito.com and provide your contact information.
Q I'm interested in sharing this program with others. Where can I learn more about At-Risk?
A You can learn more about At-Risk by visiting the product website at www.kognito.com.
Q I have finished the course, but I still can't download my certificate of completion. How can I get it?
A The certificate of completion becomes available when you have completed the course fully. If you have completed the course and are still unable to view your certificate, please try refreshing your browser, or contact support@kognito.com to get your certificate.

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Terms and Conditions

PLEASE READ: BY USING OR VIEWING OUR SOFTWARE YOU ACCEPT THE TERMS AND CONDITIONS STATED BELOW IN A LEGALLY BINDING MANNER.

If you do not agree to the terms and conditions of this agreement, do not use or view the software.

PROPRIETARY RIGHTS AND CONDITIONS:

All right, title and interest including, but not limited to, copyright and other intellectual property rights in and to the software are owned by Kognito Interactive. Such rights are protected by United States copyright laws, other applicable copyright laws, and international treaty provisions. Kognito Interactive retains all rights not expressly granted herein.

You may not redistribute, sell, decompile, reverse engineer, or disassemble the software. The software cannot be resold, redistributed, or offered as a service without explicit written permission from Kognito Interactive. Kognito Interactive reserves the right to refuse permission to use this software product to any individual or company for any reason, and may do so without notice.

DISCLAIMER OF WARRANTIES:
To the extent allowed by local law, this software is provided to you "as is" without warranties or conditions of any kind, whether oral or written, express or implied. Kognito Interactive specifically disclaims any implied warranties or conditions of merchantability, satisfactory quality, non-infringement and fitness for a particular purpose. This software is not intended to teach individuals how to diagnose mental disorders, nor can it enable the user to reliably predict violent behavior in any one individual.

LIMITATION OF LIABILITY:

Except to the extent prohibited by local law, in no event will Kognito Interactive or its employees or officers be liable for direct, special, incidental, consequential or other damages arising out of the use, inability to use, or the results of use of the software, whether based in warranty, contract, tort or other legal theory, and whether or not advised of the possibility of such damages. Your use of the software is entirely at your own risk. Should the software prove defective, you assume the entire cost of all service, repair, or correction.

GENERAL DISCLAIMER:

Kognito Interactive neither assumes nor accepts any liability for any loss, damage, theft, misuse, malfunction, etc. of your hardware or data or anything else that you may own regardless of the cause or reason for any such misfortune. Kognito Interactive, its officers and employees will not be liable for lost profits, loss of business or other consequential, special, indirect or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party. These policies, terms, and conditions may be subject to change without notice.

I accept these terms and conditions.